On Monday Feb. 20 it was announced via email that Dr. Michael Gass accepted the position of Assistant Vice President of Information Technology.
According to an email sent by Vice President of Business and Finance, Tom Botzman, Gass will serve as “Chief Information Officer and will oversee the help desk, academic computing, web application support, administrative computing, and user support with technology.” Gass has served as Interm Director of Campus Technology Support Services and Chief Information Officer since August 2011. Previoulsy, Gass served at Central Washington University.
As Gass takes his position he states that he believes that one of the largest technological problems on campus is slow internet and not having wireless throughout the campus. “ We’re going to work on negotiating with the vendor and speed up the internet three-fold by the next fall, and then five-fold by the fall after that. There is also a committee that will be formed that will to get better wireless internet, for the residence halls as well. In addition, prior to when I started as Interim Director six months ago, the Help Desk was outsourced, but people were unhappy with that so I cancelled that contract and returned the Help Desk to campus. I plan on staffing the Help Desk with both students and staff,” he said.
Another major undertaking that Gass will take on as he settles into his new position is to do simpler tasks like fine tune Blackboard and start a “Wiki-an online self help of information so people can easily learn how to do certain things,” he said.